If you are experiencing missing project invitations, updates, payments, and important notifications, please make sure our main email address is added as a trusted sender in your email account.
 

automations@account.bunnystudio.com

and any emails that end in:
@bunnystudio.com

This prevents our messages from being marked as Spam, Promotions, or Trash.

✅ Why This Is Important
 

Our platform relies heavily on email for:

• Project invitations

• Deadline reminders

• Payments & tax notifications

• Important account updates

If our emails are filtered, you could miss time-sensitive opportunities, and this can also put your account at risk of being flagged as unresponsive.

To avoid having your invitations suspended or your Stats affected negatively, here are some guides to add our address to your trusted contact list!
 

⚙️ How to Add Bunny Studio as a Trusted Sender

1. Access your Gmail inbox

2. Open any email from automations@account.bunnystudio.com

3. Click the three dots (⋮) in the top right

4. Select “Add to Contacts”
   OR

5. Go to Settings → See all settings → Filters and Blocked Addresses → Create a new filter

6. In From, enter: @account.bunnystudio.com and @bunnystudio.com

7. Click Create filter

8. Check:

   • Never send it to Spam

   • Mark as important

9. Save

1. Access your Outlook or Office 365 inbox

2. Go to Settings → Mail → Junk email

3. Under Safe senders and domains

4. Click Add

5. Enter: @account.bunnystudio.com and @bunnystudio.com

6. Save

1. Access your Yahoo! mail inbox

2. Open Settings → More Settings → Filters

3. Click Add new filter

4. In From, enter: @account.bunnystudio.com and @bunnystudio.com

5. Choose Inbox as destination

6. Save

Also for iCloud.

1. Access your Apple inbox / iCloud

2. Open Mail → Preferences → Rules

3. Click Add Rule

4. If From contains @account.bunnystudio.com and @bunnystudio.com

5. Set action: Move message to Inbox

6. Save

🧹 If our e-mails are already in Spam

If you find an email from us in Spam, Junk, or Promotions:

1. Open the email

2. Click “Not Spam” or “Move to Inbox”

3. Add the sender to your contacts

This trains your email provider to trust us.

🚫 Bunny Studio emails are still not reaching my inbox!

If you've tried the steps above, and your issue is still not resolved, it is likely that your email provider might be automatically preventing our emails from reaching you due to the volume of emails we send, or for other reasons that might be unknown to us.

In these cases, we highly recommend reaching out to your provider support and requesting them to verify the reason why our emails are not reaching your inbox.

To ease their investigation, please inform them the senders are: @account.bunnystudio.com and @bunnystudio.com

🌱 Good e-mail practices

• ⭐ Star or mark our emails as important

• 📬 Reply to at least one of our emails

• 👥 Add us to your contacts

• 🚫 Never delete our emails directly from Spam — always move them to Inbox first