accent SUDDENLY rejected after being accepted for more than 20 projects?
My accent has suddenly been rejected although it has been accepted MANY times, I have lived most of my life in the US, been taught my accent by Americans, married to one, and soon in the process to become one, yet my accent is suddenly not genuine? This has specifically happened after me contacting support telling them I am bilingual and can do 2 languages.. I am really confused and disappointed right now and literally rejected the last project I am working on because of all the rejections I got one after the other. Please help me..
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Greetings, Lilly!
How do you do, today? Good, I hope.
We have identified that you currently are being helped through email for you case.
Since we'll be able to address it with more detail through your ticket, we will reply to you there as soon as we have an update and feedback for you.
We want to make sure that you understand that, if your issue is only accent-related, we will do our best to find the correct way to specify it on your account.
Our QC agents are currently following very strict guidelines to review all Pro's skills, so we only want to make sure that all profiles match the skills that they are providing.
If you have any further questions, you can reply to Gabriel by email. He will be able to assess and explain everything in detail to you there. =)
Thank you for reaching out to us!
Count on us. =)
Best regards,
Gabriela Schneider