I have been asked to resubmit some reads - the message reads:
"After a thorough analysis by the Quality Control team, we regret to inform you that the duration of your deliverable differs from the instructions provided by our client.
Edit the audio or re-record to match exactly the specified duration which is 30 seconds, right now some files are 1 second longer please edit smoothly and re-submit."
Those files are one second longer than the voiceover because of the 0.5secs silence you require at the start and end of each file (total 1 second) - the actual voiceover in the affected files is 29.8 seconds exactly - so I find it hard to believe that the Quality Control team have undertaken a "thorough analysis".
Did anyone on the QC team actually listen to and time the submitted files??
Could you please coach the QC team to take a little more time in their processes to determine whether the actual voiceover passes quality control or not.
I have wasted time checking the affected files to find that they are perfectly fine.
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