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Jobs only come in when I am ASLEEP!

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  • Angela Serrano #830202147
      0
      Official comment

    Hi Steven!

    Sorry for the problems and for our delay in replying.

    When a project is submitted, our algorithm determines which Bunny Pros are the "best matches" for that particular project. It begins inviting the best matches first and works its way out, inviting lesser matches until the project is accepted by enough Bunny Pros. What's considered a "best match" is a Pro that has a good combination of stats, rates, history with us, reviews, etc. May factors are taken into account for that.

    These invitations are going to be sent as soon as the project is created and will keep going until it’s completed regardless of the time. So, say the project was created at 12:00 AM your time.The system will start sending the invitations at that exact time and will go over the pool until enough Pros have submitted their recordings. This is also the reason why our QC team works 24/7!

    Our system doesn't differentiate between time zones at this time because we are a global company. We want to give the exact same chances to Pros in the US or China to participate without favoring one or the other. This is quite challenging, to say the least!

    We're working on a solution for this as we know this can be super frustrating. Trust me when I say your feedback is and will be super appreciated! We want to grow all the time, so if you have any ideas on how we can overcome this challenge, please let us know in thread on the topic here: https://goo.gl/kYIOjK 

    Thank you again, Steven!

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  • Steven Humes #1178410970
      1

    I have the SAME problem. I'm new to VB and can't get an invitation except between 2am and 5 am. I suggested the following today:

     

    Hi there,
    It seems every single VB project arrives between 2:00 am and 5:00 am. By
    the time I wake up I click it right away and it isn't available.

    I would like to propose a suggestion. After hearing the three people
    auditioning, I COULD DO BETTER than them. One mumbles, one is gravelly and one has bad EQ (IMHO). Add a button where I will do an audition for FREE! The buyer may get up to five or six auditions. The first
    three get paid, the rest don't. RIGHT?

    Then, VB voice over artists only can do one a day or 10 a month like that.

    I realize that keeps them from selecting 10 auditioners as often, but with
    that they could get 10 paid and ten extra for free.

    Just a suggestion.

    I will implement your ideas.
    Thanks

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  • Angela Serrano #830202147
      0

    Hi Steven

    Thank you for letting me know about this! your feedback is super appreciated. We do have the option for clients to choose if they want to receive more auditions. However, this is up to the client to decide. We wouldn't want to send too many auditions to a client who is only interested in getting 3. 

    Also, we don't consider it fair for you to submit recordings without any pay. Part of what characterizes our service is that we want to pay for all the work you do and that is considered to be up to our standards. 

    However, we may be able to review your suggestion and see what we can do to improve this part! I'll pass the suggestion down to our product team.

    Thank you!

     

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  • Neil Gallagher #364350093499
      0

    I also had that for my application sample and I got marked down for taking so long! It came in at 3am I did it at 10 am I got marked for taking 9hrs! When I didnt! I took 10 minutes!

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  • Neil Gallagher #364350093499
      0

    I've not had anything since

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