Feedback requested for rejected audition

Hello,

I am requesting feedback from my latest rejection. I sometimes forget to turn off my speaker button (F6) on my computer when I record. I have it on when I edit and forget to push the button again when I record. I am not sure if this is the issue with the hiss that some people hear or not when I receive rejections.

I recorded a speedy right after I recorded this one and the client loved it. I even received a good review with a 4 star rating. That was recorded right after this recording without changing a thing.

I am enclosing the exact comment left with my rejection.

I am trying to identify the exact problem at the exact time marker that is specified.

I have Yamaha HS7 Studio Monitors and Sony headphones and am trying to see what the major problem is within my recording.

A small amount of white noise is present in almost all voiceovers that are recorded. With that said, is this noise more prevalent and "clearly noticeable" as this person had said?

Again, I am just trying to identify this so I can correct it in the future.

Thanks for your time and review,

-Don C.

Uh-oh! I'm sorry, but the work you submitted for Pathways Prod https://soundcloud.com/don-cipolla-492300036/service-now-promo uction Support was rejected by a Bunny Manager due to the following reason(s):

Hi- Thank you for your work! However, it does not meet our standards at this time. Your recording contains unacceptably high levels of hiss/white noise.
You can hear the issue clearly at 00:03.
We invite you to review the webinar we hosted on how to control and manage hiss here: https://goo.gl/nlaCvU.
Additionally, your recording has a sibilance issue.
You can hear the issue clearly at 00:07 and 00:10.