sample upload- not able to chose language or age
When I try to upload a new sample, it won't let me chose language or age to apply to the sample. Please help!
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When I try to upload a new sample, it won't let me chose language or age to apply to the sample. Please help!
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Hi Evelyn!
Thanks for sharing the issue. I have reported it to our engineering team and we're working on that as we speak. As we made some changes and added new languages, the system apparently is failing a bit.
As soon as this is fixed, I'll let you know!
I have the same problem, cannot change the language accent on my sample before or after I upload it.
Hi Cliff
Keep in mind that after uploading a file, you won't be able to make any changes to the sample. Now, when you are first uploading your sample, you will only have available the language and the accents you chose in your Rates and Projects preferences. Checking your profile, I see you have chosen only English US (African American) so all your samples right now will be uploaded solely to that category.
If you want to modify this, you can do so! Keep in mind, however, that you may only choose two accents from your native language. We usually suggest people from the U.S. to also add English - North America to their list alongside their more specific accent.
Hope this explained it!
I also noticed that two of my samples are only found under English (Midland). This was a unique circumstance because I ignorantly chose this accent when applying. I was receiving no work until Angela discovered the issue and I was able to change my accent in order to receive job offers. However, those two original samples still say English-Midland. I'm simply concerned that clients will not find those samples when looking up Pros, especially if they are sorting by language/accent. However, I too, noticed that I cannot change them. Is there any way to change them seeing as it is an innocent goof on my end? Can I delete them and re-upload them with the new accent? When you hear the samples, I am clearly not speaking Midland. Thanks!
Hi Janelle!
In regards to the samples, once you've uploaded them, all the information associated to them will be stamped so changing it is not possible. However, you can totally remove them and re-upload them on the English - NA category. The stats of the samples will be lost, but if you haven't received any bookings from them, there shouldn't be a problem there!
I am native Swedish but I am also more or less fluently in English so can I add a second language plus accents anywhere?