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  • Gabriela Schneider #1534751531821
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    Hi there, Evelyn,

    We apologize for you encountering this issue.
    We already got your support ticket open with us, so we'll get back to you directly on this!

    Another Pro has gone through the same issue, and it seems that this is on Payoneer's end.

    We advise you to contact Payoneer support to let them know that they need to accept your request to receive payments from us.

    Our team apologizes for the confusion on their email, as it does not state that your request need to be accepted by Payoneer before you can withdraw your funds.

    We'll check your open support ticket, and make sure you have all support needed from us!

    Kindest regards,

    Gabriela Schneider

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