Stats went wild, and made me unavailable!
Hi!
I reached out to CS about this, no answer.
My profile suddenly became 'Unavailable', my stats went a little wild, Bookings and Contests say I need more for stats, and Speedies were taken off the shelf - I had to resubmit my costings to get them back.
To confirm - didn't break it myself! Didn't touch it!
What happened?
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Hey there, Gary!
How do you do?
Thanks for reaching out to us about this!
Indeed, our team has been making a lot of changes in our platform lately, which are directly connected to Pro's Profiles!
We have added badges and some more statuses to display on Profiles, but of course, with every update, sometimes, we have to fix a few things here and there as well.
It seems that your profile is okay on our end, and I could not find any "Unavailable" status!
I see that you have an open ticket with us on support in regards to this, so I will answer you there, as well, and you can get back to me directly if you're still encountering any issues!
We apologize for the confusion, and hope that our updates will bring a much better experience to all users.
Best regards, and count on us!
Gabriela Schneider
Many thanks Gabriela!
Yes, progress is good, and VB change is good. I know there's a lot going on in the background, and it's comforting to know the future looks bright!
The issue has half resolved. It still exists on the stats page - Bookings and Contests are not showing stats.
Kind Regards!