a project I replied to was categorized as teenage voice and I was rejected because the Bunny manager wanted a young adult voice
Hi,
I submitted 2 revisions for a project categorized as "teenage voice" but it seems the Bunny manager wanted a young adult instead as I received as first feedback this:
A). Your recording does not reflect the age the client requested.
and as Second Feedback this:
Your recording does not reflect the age the client requested. Your derivable is sounding more like a child than a young adult.
link to the project:
https://bunnystudio.com/voice/projects/#/timeline/730A5D1EB4F10DEB66A7
Than I sent a 'young adult " voice but the project was cancelled and it seems it is affecting my stats as I have now a low rate thought it does not seem the mistake came from my side because I did submitted a teenage voice as it was categorized also I am afraid I won't get paid ? because there is not payement schedule...I see the project was submitted again and still in the teenage category??? is that not a mistake?
Also it's really annoying to receive such a short feedback with no further explanation, because how could I know that the Bunny Manager expected an adult voice after the first revision request? the feedback was very vague.
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Hi there, Marjorie!
We're sorry for the confusion with the project categorization, and we want to make it right. This mistake was not your fault, and we've removed the rejection from your stats.
We appreciate your hard work and worry, and we're making sure to prevent similar issues in the future.
We value your effort and feedback!
If you have any questions or concerns about active projects, please don't hesitate to contact our Customer Experience team via Live Chat or email. Our agents will support you!
Count on us anytime!
Best regards,
Gabriela Schneider