Silver and Gold
Hi... no rush on responding to this but I thought it might be fun for all us pros to know what specifically goes into Bunny rating us Silver and Gold Pros. I've watched my Silver/Gold status fluctuate back and forth. I don't get notifications about it, I just check my profile every week or so and see if it's changed. No rhyme or reason that I can see. As I've had some of my business most productive times as a Silver member when you'd think those times would be Gold. Just curious what kind of an algorithm governs it. Not a high priority to answer this. Thanks!
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Hi Wayne,
Thanks for reaching out and sharing your questions about the Silver and Gold Pro badges!
We're happy to shed some light on this topic, anytime!
The Silver and Gold badges are automatically assigned based on your stats and performance compared to other professionals in the same category and skill set. As your stats fluctuate or as other pros' stats change, it can impact the badges you see on your profile. So, small changes in your stats or the stats of other pros can influence the badges you and other Pros currently hold.
Regarding any notifications for badge changes, we understand that it would be helpful to receive notifications when your badge status changes. However, since these changes can happen quite fast and multiple times within a few days, our team deemed better not to spam our Pros whenever this happens.
Furthermore, we want to assure you that our team is actively working on enhancing the invitation system to ensure better distribution of projects once it is fully implemented. We're constantly reviewing and fine-tuning our processes to create a fair and equitable environment for all our Pros!
Hope this answers your question, but if not, don't hesitate to reach out anytime! We'll do our best to help!
Best regards,
Gabriela Schneider
*busiest not "business".
Great explanation. Thank you!