Couldn't find accepted job after browser tab closed

Hello Bunny Studio, my profile is: # 30ALQOCS

I understand that Bunny Studio has done some recent changes to their interface which is probably why I got a bit confused but today I had accepted a Speedy which I won, but then had to shut down all my browsers to restart my computer. When I got back to Bunny Studio, I didn't see the job on my "Active Projects" section in my "Your Projects" page so I thought perhaps I didn't accept it or it was a glitch so I just continued on. Then I realized the project was actually in a separate page under my "Completed Projects" tab and it said that it was still open for me to work on. When I clicked on the Speedy, it said I had 30 seconds to complete it so I just cancelled the project before the time was up.

Because this happened, will my stats be affected? I was hoping that perhaps if so, could a Bunny Member review this situation to see if this error on my behalf could be taken down?

The project was: https://bunnystudio.com/voice/projects/#/timeline/5477F9E43B84C167C199?version=default

Thank you Bunny Studio for considering. I'm still apparently getting used to the new interface changes!

Cheers

Jenn

Gabriela Schneider #1534751531821

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August 14, 2023 18:41

Hey there, Jenn!

Thank you for bringing the issue to our attention regarding the project not showing in your Completed Projects as expected.

It seems that this may have been an isolated case of instability with that specific project. Rest assured, we are actively monitoring the situation.

In this case, rest assured, we have removed this project from your stats.

We apologize for any inconvenience this may have caused. If you encounter a similar issue with any other projects or notice anything unusual, please don't hesitate to contact our support team via email at support@bunnystudio.com!

We've recently implemented several updates to enhance the platform's performance, and your feedback is invaluable in helping us maintain its reliability. Thank you for your understanding and collaboration. =)

Best regards,

Gabriela Schneider