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INVITED TO A PROJECT THEN SORRY YOU DON'T HAVE ACCESS?? SORRY NOT SORRY??

  • Gabriela Schneider #1534751531821
      0

    Hey there, Trei,
    How do you do?

    If i understand correctly, you are receiving invitations that give you the "access denied" page, but despite not being able to accept them, you still get another email afterward saying that the project is still available. If this is what is happening, it may be a bug, and our engineers will have to investigate.

    We'll have to dig in with you with more attention, if so.

    To assist you properly, please send an email to support@bunnystudio.com with as much information as you can, such as the project name or link, and the date it was sent to you.

    On the email subject, please put this so our team will know to send it to me directly:
    "To Gabriela: Access denied to project, but getting reminder that the project is still available afterwards"
    We'll be waiting for your email with the needed information so we ask our engineers to look into it!

    Kindest regards,

    Gabriela Schneider

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  • Tracey Jorielle Kummrow #1504388374082
      0

    Nope it's not you.  This has been going on for months!

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