What's with the cents showing up in rewards now?
It used to be the rewards were of even dollar amounts. Now they are showing up with random cents? In my accepted projects amount, even paid projects, the amount shows as either less than I was paid or more than i was paid by some number of pennies. I'm assuming it all evens out, but does VB owe me money? Do I owe VB money? Why the retroactive change? -- Cat
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UPDATE: It was discovered that the VoiceBunny payment system was displaying a rounded reward amount on the project page, but crediting the actual, calculated amount to your account.
Sorry it took a while, but we have fixed this problem and you will now see the actual reward amount for each project, including the decimal points.
You will get an email later today explaining if you were credited due to the error or if no changes needed to be made to your account.
The system credited talents for more than the amount displayed for some projects and less for others. For example, if the reward amount was calculated at 20.49, a reward amount of only 20 was shown on the project page. For completing that project, the talent would’ve actually been paid 20.49, not the displayed amount of 20.
If the actual reward was calculated at 20.51, the system would display a reward amount of 21 on the project page, but only credit 20.51 to the talent's account.
How this issue has been resolved?
We've calculated how much each talent was promised (the amounts shown on the project page) versus how much was actually credited to their account for each project. For those talents that were paid less than promised, their accounts have been credited appropriately. We sincerely and wholeheartedly apologize. It was not our intention to pay less than we promised.
For those that we actually paid more than promised, no changes were made. Again, you will get an email later today with the details of your account.
If you are owed, you will see a credit in the amount we owed you labeled “Credit due to rounding error” in your transaction history.
Again, we are extremely sorry about the error and will now display the accurate reward amount on each project.
Thank you for working with us!
Just noticed the same thing about rewards. What gives???
Ditto.
We are investigating this situation now. I don't know all the details at the moment, but I can assure you that we will offer a fair resoltution asap!
hmmm. looks like cents are gone again. weird...but back to normal! -- Cat
The fun part is that this used to be the norm until the middle of August last year. You could watch jobs climb in value in partial dollar increments and were paid the same way. Then one day "Poof!", even dollar amounts. No real explanation was given.