Emails and phone numbers still don't show up when clients want revisions with/for them.
Just ran into another incidence where the client wanted a revision and included the phone number in the revision request. Due to the way Mr. Bunny protects the contact info between client and talent, the info is x'ed out. The challenge comes up when the info is new and needs to be added into the revision or even if it stays the same. There is no way to tell since we cannot see it. Please upgrade the system so that this information is not stripped out of the job. It is needed to complete the job properly and end up with a happy customer (and that's the bottom line)!
Thanks!
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Thanks Mark, this is in fact a very tricky case. We'll work on finding a solution with product.
In the meantime, were you able to get the phone number from our production management team on time?