Sudden Stats Change
Hello!
Today I looked at my stats and they seem to have suddenly become much worse than even two days ago, though all my projects submitted in that time were approved and on-time. This is like a ~350 person drop in my "rank" for speedies, and I can't seem to figure out why or what happened.
Any support or advice anyone can offer would be appreciated. I was so excited to be getting job notifications and would be happy to adjust my work in any way necessary in order to return to that.
Thanks,
Christine
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Hi Christine,
I hope this message finds you well!
I'll do my best to provide some insights into how our stats system works and offer suggestions for improvement.
When we refer to stats, we're essentially comparing your performance to other Pros who offer similar skills on the platform. Here's a breakdown:
Approval Rate: This is calculated based on the percentage of accepted projects out of the total. For example, if you have 10 projects, and 3 are rejected, your approval rate is 70%. This is an average compared to other Pros.
Project Age: All stats consider projects less than 365 days old. After a year, a project, even if rejected, no longer influences your stats.
Response Time and Revisions: These factors also contribute to your overall stats. Quick response times and a reasonable number of revisions positively impact your performance.
Given your concern about a drop in your rank and fewer project invitations, consider the following steps:
Lower Your Rates: Temporarily lowering your Rates can make your profile more competitive, increasing the likelihood of receiving more invitations earlier than other Pros.
Focus on Quick Responses: Respond promptly to invitations and messages to maintain a positive response time.
Remember, stats are dynamic, and fluctuations are normal as they depend on various factors. If you have any specific concerns or would like more personalized advice, feel free to reach out!
Wishing you lots of success!
Best regards,
Gabriela Schneider