IS ANYONE ELSE HAVING AN ISSUE WITHDRAWING YOUR EARNINGS
Has anyone tried to withdraw but get an error message about 48 hours-
Seems you have already successfully requested a withdrawal on January 21 2024, please wait up to 48h for it to be fully processed.
That deposit was not successful it was never made, and I have emailed VB 3 times about this. There is a tab there that says contact support that when you click it nothing happens?
Is anyone else experiencing issues that you got help with? Thank you
Trei (tree)
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Hi Trei,
Just wanted to reassure you that I had the exact same problem, with the same error message, recently. I spoke to Support and they contacted Finance who pushed the payment through for me. It was all resolved within a few days and I haven’t had the same problem since.
Hopefully you’ll hear back from support soon and it’ll all be resolved quickly :)
Sarah
Hi Trei,
Thank you for reaching out to us!
We're sorry to hear of the blocker you encountered when trying to withdraw and will do our best to assist.
Upon reviewing your account, it seems you were able to withdraw your funds on January 25 and January 28, so I believe the issue has been resolved.
If you encounter this issue again or if there's anything else we can do for you, let us know!
Best regards,
Marina Russo
Pro Ops Lead