Not receiving revision notifications

Sarah #15533377551891

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February 20, 2024 09:40
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Hi,

I'm not always receiving revision notifications, sometimes I only know a revision has been requested because it says so on my completed projects tab. I used to get a text and an email whenever a client requested a revision, has that changed?

Thanks,

Sarah

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  Gabriela Schneider #1534751531821

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  February 23, 2024 16:44
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  Hi Sarah!
  How do you do?

  We're sorry to hear you haven't been receiving notifications as usual.

  For our team to have a better visualization or what may be causing this, we'll be contacting you via the ticket you've created with us via email! This way our communication will be faster and more detailed. =)

  Thanks for reaching out, we'll do our very best to assist!

  Kind regards,

  Gabriela Schneider

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