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  • Gabriela Schneider #1534751531821
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    Hi there, Ilaria!
    How do you do?

    I'll do my best to assist. =)

    For you case, we will have to conduct a more detailed look into your account and your stats in order to check what may be happening there!

    I will create a support ticket with you so we can maintain direct contact via email, so keep an eye on your inbox!

    Best regards, and talk soon,

    Gabriela Schneider

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