Processing Failure on upload - 7/12/24
Is anyone else getting a processing error on upload attempts today?
I double-checked my specs, refreshed projects, switched browsers, and I'm reasonably confident that my files are good.
Anyone?
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I spent some time troubleshooting this afternoon and I believe the issue is with the latest update of Twisted Wave. My files have every appearance of being the correct sample rate, but there must be a glitch in the rendered file from TW. After support said they were able to upload the files for me after converting the sample rate and resavign, I did the same in Adobe and the file uploaded just fine.
The issue is not with the Bunny platform but with the latest version of TW.
'Software update' should be a four-letter word.
Greetings, Brad!
How do you do?
Thank you so much for letting us know, and I'm happy to know our team was able to help you identifying the cause!
If we can assist with anything, please don't hesitate to reach out once again. We'll do our best to help!
Kindest regards,
Gabriela Schneider