Email Project Notifications arriving very late.
Hi!
For the past two days all of my email notifications (speedies/contests) have been arriving very late. Each of them not only had all the auditions in, but the client had also already picked a winner and in a few cases the final job was even submitted! 😱 I have my dashboard open with "play sound" checked and get nothing on there.
I did notice ONE that came up on my dashboard (without any sound playing) and then received the email for it about three hours later!
I have my apple me.com email address with push notifications set up for my account so I'm alerted as soon as it's received to that address. I am clicking on these within a minute or so of getting them. Previously I've had plenty of project notification emails go through in a timely fashion without any issue.
Any ideas what's causing this now?
Thank you!
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Hi JV
These past 2 days we had an issue with our email notification system. Some of the email alerts were being held back for which they weren't sent on time. We noticed and worked on it all morning today ensuring the alert system is back on track and working perfectly as of today!
If you received several emails this morning from completed projects, you can ignore them if you already took action or if they're already fulfilled.
I'm sorry for the inconveniences! We did all we can to ensure this doesn't happen anytime soon.
Well that would explain that! Glad it wasn't me losing my mind. ;)
Sorry for making you think you're crazy, J! Oops! You're definitely not :)