Stats not changing on my profile dashboard
Hello,
I spoke with someone a few times in email, about the stats on my profile. I have completed several bookings and have not received credit for them. I was told that there was indeed, a glitch within the system and that engineering would look at it. This was about two weeks ago and I still have not heard back from anyone.
Could someone please tell me if this will be corrected soon? I know I am missing out on some good invites as my completed bookings number has not changed for several days even though projects have been completed and accepted by clients.
Thank you,
Don Cipolla
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Hi Don, this is Santiago Jaramillo from the Bunny Inc. team.
You are correct, we found a bug but is only visual. What does it mean? In some profiles (not all), the stats for recent work is not shown, However, behind the scenes, everything is working as expected and the system is tracking stats accurately. This implies that the invitation system is working with the right data.
As the bug is currently visual and does not affect the ranking system, the engineering team has given it mid priority to resolve. As soon as the problem is solved, we'll update you via email. I just checked, and we have your thread pending to follow up.
Regards,
Hi Don!
Quick update here :)
We were able to fix the problem on Friday night and have confirmed that all the stats are updated correctly. Fortunately, we were able to pinpoint the issue after several weeks and a lot of thinking between team members! The calculations should be showing well now.
If you see further issues or need more help with other matters, feel free to reach back. We're here for you anytime.
It looks like the stats are stuck again. I have done a few speedys that are not showing up on my stats page.
Hi Thomas!
I followed up with you via email yesterday. As mentioned, in your particular case was your contest entries as well as your speedies. We'll give you an update on it as soon as we get a response from the engineering team.
Hi!
I've noticed the number of accepted jobs, on my stats page, has not been updating in the past couple of weeks. I've been doing a number of jobs during that time, so I'm guessing there's some kind of update glitch in the interface.
Stay safe!
Frank