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Have not received any projects or contest offers in over 4 months?

  • Angela Serrano #830202147
      1

    Hi Andrew! Thanks for sharing your situation. 

    I checked your profile and I see that your profile was deactivated due to critical performance issues that have been presenting consistently on your profile.

    In your specific case, we found that within the past year we have rejected 5 out of 7 recordings you've submitted all for the same reasons. We have also had to send back for revision 2 out of this 7. This is not an ideal performance when working with us and makes it complicated to work with you when our QC team is not approving your work.

    The problems found in your deliverables are the following:

    - Critical level of hiss noise and room echo.

    - Boxiness and boominess

     

    As a company, we need to make sure that the voices we offer align to our current quality standards. We resell your work to our clients and we need to make sure we're recognized for delivering top notch, approvable quality always. We've been working quite hard to improve and grow our standards and we need to ensure all the users we're working with are capable of matching the service level we want to offer.

    Having said this, please know our doors are always open to reactivate your profile when the issues we've mentioned have been addressed. For this purpose, please share with us your samples and recording conditions (i.e. equipment, acoustic treatment, etc.) so we can give you tips on what you can do to improve. You can share recordings once you've made further changes so we can see how you've improved. Once you've addressed all the problems and we consider we can approve your quality, your profile will be reinstated.

    Keep in mind that this manual review of your new setup is mandatory.

    I'm sorry for the inconveniences presented here!

     

     

     

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