I got a "contact Mr Bunny's entourage" message while trying to withdraw my funds.
I'm trying to withdraw my funds from my voicebunny account but it takes me to a page that says I need to contact Mr Bunny's entourage. It then takes me to a page that doesn't really give me a "contact" option. I also sent a "contact us" message and part of the answer was "You will be able to get a quicker reply by submitting your questions through the Community".
Can you please help me? I just want to get the funds trasferred to my Paypal account.
Thank you.
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Yes, I'm experiencing this same issue, and got that same reply. I've never had this problem with VoiceBunny before; please advise!
Thank you for letting us know, guys!
We're currently having some trouble with some withdrawing transactions. I have just added your cases to the report so we can withdraw your funds as quick as possible!
Just to make sure, are you both attempting to withdraw funds via PayPal?
Hello Angela,
Yes, I use PayPal exclusively.
Yes, PayPal.
Thank you for letting me know, Gabriel and Aaron.
We're already on the case so we can provide the withdrawals as soon as possible. Once this is done, I'll let you know via this thread.
Hey guys!
Please know the withdrawal issue for your accounts has been resolved. Can you please try to withdraw your funds and let me know if it works? If it doesn't, I'll make sure to review the case again with our engineering team. it should be working :)
Hello Angela,
Every thing seems to be OK now. I was able to withdraw my funds.
Thank you very much.
Yes, it appears to be okay on my end as well. Thank you.
I'm happy it's all working now! Please do know that if this or any other issue is presented again, you can let us know! We'll be here to help.