Why are you not paying me?
I tried to withdraw funds from my account but was taken to a page that said: "In order to withdraw money from your account, please contact Mr. Bunny's entourage." I click on the link and it takes me to the Help Center with no information on how to make direct contact. I have never had this issue when trying to withdraw funds before. I received emails earlier today telling me I was paid for three separate projects and that payment is ready to withdraw, yet I can't?! Please release my money and pay me for the work I did.
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Hi Andrea
Thanks for informing us of the issue with your withdrawals. Apparently, there's an error with your withdrawals so let me go ahead and review that case for you.
We're totally paying you, however, I wish you could give us some time to fix the problem presented. We're definitely not doing this on purpose.
Thank you
Hi Andrea!
We just made a change and it should be working now. Can you please try to withdraw again? If it's still giving you troubles, let me know and I'll make sure we do more research on the case.
Hi Angela. Thank you it worked. I was concerned because a couple weeks ago I posted to the community a problem with my profile being blocked from receiving new projects, but I did not receive any reply. However, see that has been corrected with whatever change you made so I could withdraw funds.
Thank you!
Thank you for letting me know it's working now!
I haven't seen the post of any block. If you can share it would be great! I haven't received a notification mentioning you're having issues with your account.
Yes, the post is in the "Report an Issue" section. Here's the link ... https://help.bunnyinc.com/hc/en-us/community/posts/360000167484-Black-Listed-
I thought it was fixed with the withdraw problem, I had started seeing projects again, but they dropped off again. I've noticed that my profile has the "Bummer - this pro is not accepting projects right now" again, (or still). Thank you for you help!
Thank you, Andrea. Let me check your thread over there and get back to you there!