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Account Reactivation - New Studio

  • Sebastian Torres #4601531158
      1

    Hi Mark, 

    This sample sounds good in terms of acoustics. In terms of EQ I'd try to tame the 's' sounds a bit as they are a bit loud but that's more of a personal preference. 

    Make sure the samples in your profile match this quality, and remove any that don't.

    -Seb

     

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  • Mark S #540215843
      1

    Hi Seb,

    Thanks for the feedback, that's great news.

    I'll run a de-esser on my audio in future.

    I've removed all my previous samples and replaced with new ones recorded in my new studio (will be adding more over the coming weeks)...am I ready to be activated?

    Many Thanks

    Mark

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  • Sebastian Torres #4601531158
      1

    Yup! You're account is now reactivated. 

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  • Angela Serrano #830202147
      1

    Hi Mark!

    I see you uploaded the same samples that didn't match our standards for which they are all rejected. Please remove all the samples you currently have in your profile and upload them all following the same setup we approved here!

    Thank you.

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  • Mark S #540215843
      1

    Hi Angela,

    All the samples on my profile are newly recorded, using the exact same setup which was approved earlier in the month.

    Many Thanks
    Mark

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  • Angela Serrano #830202147
      1

    Hi Mark

    As mentioned, all the newly uploaded samples (on August 1st) have been rejected. Please remove these as well. 

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  • Mark S #540215843
      1

    Hi Angela!

    I've deleted all the current samples apart from the Powerproject BIM one which was added by a client (I didn't know if this would affect the client if I deleted it).

     

    The samples I uploaded on 1st August were recorded in the setup you approved but I applied a de-esser, which might be the cause of the issues.

    I've recorded and uploaded a new set of samples today with no de-essing applied. If you can let me know if this resolves the issue that would be great

    Many Thanks

    Mark

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  • Mark S #540215843
      1

    Hi,

    I've received two emails samples saying my sample has been rejected to to white/noise/hiss. Unfortunately it doesn't say which samples this applies too, is it two in particular or all of the ones I uploaded yesterday?


    Many Thanks

    Mark

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  • Angela Serrano #830202147
      1

    Hi Mark!

    I'm sorry for the inconveniences. We just activated the notification emails for the rejection of samples and we're still tweaking it! Sorry the info wasn't included. Would you mind letting me know when was the date you received the emails? I'll check our database!

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  • Mark S #540215843
      1

    Hi Angela,

     

    Thanks for the reply!

     

    The two emails arrived on 16 August 18:58 and 18:59 UK time. I uploaded a number of samples just prior to this.

     

    Many Thanks

    Mark

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  • Angela Serrano #830202147
      1

    Hi Mark!

    Thanks for letting me know. The samples are these ones:

    Informative Product Video

    Emotive Manifesto Trailer

    The rejection reasons should be in the emails you received. Now every time we reject a sample, you'll receive an email letting you know why along the sample's link!

     

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  • Mark S #540215843
      1

    Thanks Angela!

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  • Angela Serrano #830202147
      1

    Anytime, Mark!

    Here to help!

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