Disabled profile
Hello, I have a way to know if my profile is disabled?
I uploaded some sample audios and wanted to know if they are enabled. Profile #79DNBE4 ¡Qué lástima! Este locutor ya no acepta bookings. ??
Thank you.
Hola, tengo forma de saber si mi perfil esta deshabilitado?
Subí algunas demos nuevas y quería saber si están disponibles en mi perfil.
Perfil #79DNBE4
Cuando busco me aparece esta leyenda
"¡Qué lástima! Este locutor ya no acepta bookings." ????
Gracias
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Hi Fabián,
Your profile was indeed deactivated automatically because quite a few of your samples were rejected. I'd say the main cause of these rejections are hiss, boxiness and maybe excessive compression in some of them.
I'd suggest reducing the amount of compression you apply to your samples and then checking what's the source of that background hiss. Normally it's caused by recording equipment (recording interface or microphone) or background noises like a computer fan or A/C.
Lastly, for the boxiness issue, I'd suggest adjusting your recording space to try and minimize the amount of resonant low, low-mid frequencies present.
Please share with us some new samples so we can further advise you on these issues (and if they're good, then reactivate your profile!).
-Seb
Hola Sebastian, muchas gracias por responder.
Se desactivo mi perfil, porque la duración de las muestras eran menores a 15 segundos y no sabía que debía respetar ese tiempo mínimo. Ya borre todas las muestras inferior a esa cantidad de tiempo.
No obstante si es necesario puedo grabar nuevas muestras.
Gracias.
Hello Sebastian, thank you very much for answering.
My profile was deactivated, because the duration of the samples was less than 15 seconds and I did not know that I had to respect that minimum time. Already erase all samples less than that amount of time.
However, if necessary, I can record new samples.
Thank you
https://drive.google.com/file/d/1tDjoRURGB0oz0puSMWFYwz5K_nBzhsQV/view?usp=sharing
https://drive.google.com/file/d/12fDvjzstQZLUu4pmz_jbtz4j9b8HYvg_/view?usp=sharing
https://drive.google.com/file/d/13LxoDlV1nOzSz24GSc45yRLQYWH-K3Qd/view?usp=sharing
Aquí subi tres muestras recién grabadas.
Here I uploaded three newly recorded samples.
Hola Fabián,
Tu perfil ha sido reactivado. Para prevenir esto en el futuro, tus muestras deben cumplir con nuestros parametros de calidad que puedes encontrar aquí:
https://help.bunnyinc.com/hc/en-us/articles/360000253639-What-constitutes-an-effective-sample-
También recomendamos mantener solo los mejores samples en tu perfil.
Saludos,
-Seb
Hola Sebastián
Muchas gracias por escribirme para avisarme que el perfil se reactivo.
Tengo una duda. Cuando se suben demos en el perfil. Estas aparecen cuando un cliente hace una búsqueda de talentos o solo se muestran al cliente los trabajos que uno realizo para VB?
Muchas gracias
Si claro, los samples aparecen automáticamente en la búsqueda a menos que dicha muestra haya sido rechazada por calidad.
Muchas gracias.
Pregunto porque no veo mis demos en las busquedas y eso me genero la duda.
Hasta el momento subi unas 30 demos y solo aparecen 6 en las busquedas y se da la casualidad que son solo los trabajos aprobados.
Hola Fabían
Como te comentaba Sebastián, las muestras solo aparecerán cuando sean aprobadas por nuestro equipo de calidad. El proceso de revisión de muestras puede tardar al rededor de 1 semana por lo que no se indexaran en nuestro motor de búsqueda durante el periodo de revisión.
Veo que las muestras que subiste la semana pasada todas fueron aprobadas y ya deben estar saliendo en tu perfil. Tienes solo 5 muestras rechazadas por lo que te pido que entres a tu perfil y las borres. Todas son del año pasado así que no hay de qué preocuparse. Esta es la lista:
¡Espero que esto te haya ayudado!
Hola Angela, muchas gracias por responder.
Si, me es muy útil esa información. Lo bueno es que no son muestras mías sino del talento jhat520.
Muchas gracias.
Saludos
Hola Fabían!
Disculpa la confusión. Estas son las tuyas:
Hola Angela, muchas gracias.
Ya borre todas esas muestras que me dijiste.
Saludos
I've gone through this process once before and had it fixed and my profile re-enabled. Then today, I got a bunch of emails saying a bunch of my samples on my profile were bad... Which is frustrating because a lot of them were from accepted projects. Now my profile is deactivated again. How many times will I have to go through this.
Also, the only way for me to know I'm not getting projects is if I look at my profile which I happened to do today. If I hadn't I wouldn't be receiving projects for a long time and have NO idea why. There should be some notification that our profiles have been deactivated....
Someone please help.
Hi Garrek,
Thank you for letting us know about this.
As you mentioned, these samples were approved a while ago, however, as you might expect, our quality standards, the same as the quality of our Pros is constantly improving.
That's why our team is currently evaluating the samples and making sure we are all aligned on this front.
We hope you understand we do this to make your profile stand out better and leave you only with the samples we know will get you more work.
Now, for the deactivation, once our system notices that our Pros have more than 50% of their samples rejected the system will deactivate their account. It has an easy fix tho. First, delete those rejected samples, then, post a fresh sample for evaluation, once our team approves it, we'll be able to reactivate your profile.
Let us know if you have further questions or comments.
Okay... Could you guys notify me next time? I just spent a whole weekend freaking out because my profile was randomly disabled with no explanation until now. I hope you can understand how incredibly frustrating it is to have your job, and life, on hold, with no explanation.
Also, it would also be great to be notified about our profiles. Have I known there was a 50% threshold I would have done something about it before then.
I uploaded a new sample a few days ago that was "approved" on a project. And now it's been rejected. How soon should I expect my samples to be rejected after being approved??? This is ridiculous.
Also, now that I am reuploading samples they are getting rejected automatically...what does this mean?
Hi Garrek,
We invite you to try and upload your samples again.
You shouldn't have any issues now.
About the rejections, every time a member of the team rejects your sample, you will get an email letting you know about that decision.
That should let you know about the situation and give you a proper notification so you can delete it to avoid unwanted deactivation.
Please, let us know if you can upload your samples now.