Booking Rank of #1 Completely Erased?!? - Is ANYONE responding to issues?

I posted this same concern in another thread on Sunday and still no response. See below:

Can someone please explain to me why my booking rank previously at #1 was complete erased? I've had 6successfully fulfilled bookings and was ranked #1 for several months. Today when I check my account, my stat is erased and the message says that my rank will be calculated when 5 bookings are completed. Since I have exceeded the requirement it makes no sense that this has been automatically changed with no notification.

It is becoming increasingly frustrating to work with VoiceBunny. My profile has previously been deleted, I've had 1 contest invite in months, inconsistent feedback on quality checks and now this. I do not understand the constant changes without notifying me.