Account unfairly deactivated

Hi, I've been told I have to do this because I got my account deactivated. I don't understand why as I have now won 4 jobs but I think it was because when I was asked to redo one, as I am new to voice bunny and have never had a redo before, I could not see any instructions on why I had to do it so I just did another. I found out after it was because I had to change the drop down box which I didn't see before and the redo was asked because they thought I was saying Deptford wrong (I have lived next to Deptford for 6 years and I know I say it correctly) but anyway it was too late and they deactivated my account. Please could it be reactivated so I can work again? Since theres no option on this to upload the recent recording I was told to on this page this is a link to my website and can email over my most recent job if you still need it? thank you.