Mr Bunny Chat Popup
I understand that you guys are trying to increase client interaction and streamline the support process, but the little popup for the Mr Bunny Chat that appears every single time I navigate to any page on the site is about to drive me crazy. :)
Maybe it could only appear for clients and/or anyone who isn't logged into an account? I'm not sure how to fix it, but as it stands it just kinda gets in the way.
Thanks!
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Hi Jared
So sorry about that. Indeed, the chat box is intended for our clients. Our active Pros should not be seeing it.
The issue has been reported and Engineering fill fix it asap.
Regards.
Awesome! Thanks for the quick response.
Anytime, Jared
I was just looking at the popup and it looks like it includes an option for pros to use the chat to get help also? I'm not opposed to it. Just my 2c. Your mileage may vary. :)
I second this! As a Pro who has several VB pages open and is navigating each of them several times per day, I'd be okay with maybe only having the chat bubble pop up on the main dashboard, but not on each and every project I open. D: It's a neat feature! And I don't want it gone completely. But I'd love to see it limited to either just the VB home page, or the Pro/client dashboard at most.
Hello Brad and Katie
That feature allows us to create an email conversation with talents that want to join our platform. That's why you've seen the option "for Bunny Pros".
Nonetheless, I've shared your comments with the team in charge of those developments as well.
Thank you for the feedback guys!
Hi Oscar and all here,
I have this problem as well. A few days ago, the chat window popped up and blocked part of the project copy I was in the process of recording. Had to stop recording and re-adjust page. While it's not driving me crazy, it is something of an annoyance.
Joe Brown