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I was trying to join, but the site would not accept my submission.

  • Johnatan Sanchez #362611690500
      1

    Hi Ryanhaneman,

    I'm sorry to read this, let's see if we can make it right. 

    I was just looking for that video you mentioned, I think I found it, please check this out and let me know if that's the one you're talking about: Video

    Try to follow the steps on the video and let us know if there's something else we can do to help you.

    Best of luck

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  • Sebastian Torres #4601531158
      1

    Hi, 

    If the issue is that the file can't be uploaded, could you send us the file so we can check if it meets our requirements? 

    Thanks, that way it will be easier to pinpoint the issue. 

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  • Oscar Peña #360184271780
      1

    Hi Ryan

    You can learn more about our audio file requirements here: In which formats are audio files submitted?

    Before uploading the file, please make sure it complies with the following format and recording specs:

    • Mono file -Keep this in mind, as the system won't accept stereo tracks-
    • It must be a .wav file
    • Sample rate: 44.1 khz
    • Bit depth: 16 bits.
    • Volume: -3dB

    Many audio programs default to saving .wav files in 32-bit or 24-bit formats, so go back to your DAW of preference and make sure you set it to 16 bits. We recommend you make sure that you set your predetermined session to this bit depth and sample rate. That way, all the files you export will be like that by default.

    If you are still having problems after reading all of the info above and following those steps, please let me know. I will be more than happy to help.

    Best wishes,

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  • Ryanhaneman #362350226600
      1

    WOW! So much great information, and amazing service. This is why I want to make this work.

    To answer your questions:

    Johnatan Sanchez: Yes thank you, but the link was different before and it didn't go to You Tube.

    Sebastian Torres: Do I send it through this page or is there another place to send it?

    Oscar Peña: I do not believe it was 16 bit. I will go back and change this. 

    Amazing, and fantastic help. 

    Thank you, and we will be in touch, 

    Ryan

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  • Ryanhaneman #362350226600
      1

    I've followed all of your great advise and I have the two recordings I've done and I used the required format. So where can I send it?

    Thank you

    Ryan

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  • Oscar Peña #360184271780
      1

    Given that your application has not been approved yet, you'll need to try again. Do not worry as you'll have 3 more chances! Make sure you read our article How many chances do I get at auditioning to become a Pro?

    Best,

    Oscar

     

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