Thanks a bunch for reaching out to us. While concurring with Johnny, I must also add:
1) There appears to be an issue with plosives on your hard consonants. I'd double-check the placement of the pop-filter and also try with different mouth-to-microphone distances (plus a little bit of side address if needed) to ensure those popping sounds don't send hard-hitting airwaves into your mic capsule.
I honestly don't know -- these are samples from different jobs. Here's the thing -- I had a whole bunch of demos on VoiceBunny that had been approved, for years, and suddenly I was told that only three of my demos are approved now (one of which is the one I'd posted here). So I've deleted all the recently disapproved ones, but they said my account still wouldn't be activated unless I post here.
I should put my two other demos that had been approved by VoiceBunny QC.
What I don't get is that there had been no problem for years, and suddenly, this is happening. I had great reviews from clients saying my audio quality was great, and I ranked #1 out of 574 in bookings...
Hi Hitomi, I know this can be a bit confusing for you, getting all these new messages and changes here. But, as you may know, we are constantly evolving, getting better and improving our services, which means that our quality standards are going up too. I'm not saying your work is not enough, on the contrary, you are doing an amazing job, and that's why we think that you can deliver what we're looking for.
I'd be more than happy to listen to a new sample, please do take into consideration what Hector and I said, work on those minor issues and come back with a new sample, I'm pretty sure that after doing that, we could reactivate your account.
I did exactly what you instructed - uploading the 'commercial' sample that you'd just heard/approved here. The account has been reactivated (thank you), but the 'commercial' sample I uploaded per your instruction has "rejected" written on it. Am I supposed to remove this sample, even though you said to put it up? Is my account going to be deactivated again?
I understand you have different QCs, but this is just way too inconsistent...
Hi Hitomi, I'm really sorry to read this. We've come so far, don't think about giving up now.
I just had a meeting with the team and we talked about your situation, can you please delete that sample from your profile and upload it again, and as soon as you do that, please let me know, so I can be on top of the situation.
The audio file does have those characteristics. Otherwise, you won't be able to even upload a file onto your site -- the system doesn't accept any other characteristics.
please ask the pro to try this file If the problem continues, please ask the pro to review the sample rates for the future. with a sample rate of 44100 to 16 bits.
The one you sent me was 48000/32 bits
Right now I'm seeing that file in our sample submissions, but since it was a test it's under a completely different category. Can you please download the one on this link and upload it from your account?
We're very very sorry about this situation, as it turns out, it's more complicated that our team expected and we'll need more time to work it out.
Our engineering team is working on it, they are doing everything they can to come up with a solution as soon as possible.
Once again, we're very sorry about this, this is a very particular case for us, but rest assured, our amazing and more than capable engineering team is working on it as we speak.
Our amazing team did it! It's working now, I just tested it.
If you go to your samples you'll see the new one under 'Test 1' it's PendingToBeReviewed, you can just delete that one and upload it again filling the criteria with the right information.
Hello Hitomi,
I am an English speaker only, so cannot comment on your read or delivery. However, from a quality standpoint, it sounds quite good to me.
Also, I am a voice actor, not a Voice Bunny Manager, so please take my comments as opinion only.
Best of luck,
Joe Brown
Hi Hitomi,
Thanks for your submission, I just heard your audio and have a couple of thoughts:
Looking forward to your answers
Hi, Hitomi!
Thanks a bunch for reaching out to us. While concurring with Johnny, I must also add:
1) There appears to be an issue with plosives on your hard consonants. I'd double-check the placement of the pop-filter and also try with different mouth-to-microphone distances (plus a little bit of side address if needed) to ensure those popping sounds don't send hard-hitting airwaves into your mic capsule.
Hoping to hear from you soon!
- Héctor Adolfo Ituarte (VoiceBunny QC Agent)
I honestly don't know -- these are samples from different jobs. Here's the thing -- I had a whole bunch of demos on VoiceBunny that had been approved, for years, and suddenly I was told that only three of my demos are approved now (one of which is the one I'd posted here). So I've deleted all the recently disapproved ones, but they said my account still wouldn't be activated unless I post here.
I should put my two other demos that had been approved by VoiceBunny QC.
https://drive.google.com/open?id=1D9FZ14YEtp9LcCxDvaO6LnqTfPMS7DL2
https://drive.google.com/file/d/1hxe_GepDVav7FLIC3HnqIp_5PKvUUcOV/view?usp=sharing
What I don't get is that there had been no problem for years, and suddenly, this is happening. I had great reviews from clients saying my audio quality was great, and I ranked #1 out of 574 in bookings...
Hi Hitomi, I know this can be a bit confusing for you, getting all these new messages and changes here. But, as you may know, we are constantly evolving, getting better and improving our services, which means that our quality standards are going up too. I'm not saying your work is not enough, on the contrary, you are doing an amazing job, and that's why we think that you can deliver what we're looking for.
I'd be more than happy to listen to a new sample, please do take into consideration what Hector and I said, work on those minor issues and come back with a new sample, I'm pretty sure that after doing that, we could reactivate your account.
I'm always here to help
Hi there,
Here are some newer samples (not the ones on the site)
Commercial
https://drive.google.com/file/d/1FCOnIrYSaJZ4yo9JTx6zmU8QBG6tsUWO/view?usp=sharing
Anime
https://drive.google.com/file/d/1xdwnUBe8rQcgZk7Zm7xhqL2n0RoQfHto/view?usp=sharing
Hi!
Thanks so much for the new samples.
Commercial sounds really good, that's something we'd approve for sure, but Anime is not so much, there is some boxiness in there.
Here some help about acoustic treatment:
https://bit.ly/2MrNsSV
Let me know what you think
OK, great!
Could you just put that sample (commercial) on the site and activate my account?
Thank you!
Hi,
We just reactivated your account, next step would be you uploading the 'commercial' sample and you should be good to go.
Let me know how it goes.
Hi Johnatan,
Honestly, I'm about to give up on this...
I did exactly what you instructed - uploading the 'commercial' sample that you'd just heard/approved here. The account has been reactivated (thank you), but the 'commercial' sample I uploaded per your instruction has "rejected" written on it. Am I supposed to remove this sample, even though you said to put it up? Is my account going to be deactivated again?
I understand you have different QCs, but this is just way too inconsistent...
Hi Hitomi, I'm really sorry to read this. We've come so far, don't think about giving up now.
I just had a meeting with the team and we talked about your situation, can you please delete that sample from your profile and upload it again, and as soon as you do that, please let me know, so I can be on top of the situation.
We're almost there!
Hi Johnatan,
I just did that - though it said "rejected" immediately.
Hitomi I'm very sorry this is happening to you, I'll raise this situation to the head of QC right not.
I'm truly sorry as this may cause you loss of your time and great opportunities, please stand by while we work on this particular situation.
Hi Hitomi, this is the suggestion I just got from our engineering team:
Could you please ask her if she can generate the audio again with these characteristics?
”WAV file with a 44.1Khz sample rate and a 16-bit resolution
Please make sure your file has those characteristics and upload it again.
Thanks
The audio file does have those characteristics. Otherwise, you won't be able to even upload a file onto your site -- the system doesn't accept any other characteristics.
Hi Hitomi,
I've been talking with the engineering team to solve your situation, here's something of the conversation we've been having:
I try with this file and was successfully PendingToBeReviewed
the same in drive
https://drive.google.com/file/d/1U8Xz05wA7-nYWCaQlDREvm1_1egOMkSm/view?usp=sharing
please ask the pro to try this file
If the problem continues, please ask the pro to review the sample rates for the future.
with a sample rate of 44100 to 16 bits.
The one you sent me was 48000/32 bits
Right now I'm seeing that file in our sample submissions, but since it was a test it's under a completely different category. Can you please download the one on this link and upload it from your account?
Fingers crossed, it should be working fine now.
Let me know
That same exact file can't be uploaded from my end (tried multiple times) -- the error message says it's not 44100.
Hi Hitomi,
We're very very sorry about this situation, as it turns out, it's more complicated that our team expected and we'll need more time to work it out.
Our engineering team is working on it, they are doing everything they can to come up with a solution as soon as possible.
Once again, we're very sorry about this, this is a very particular case for us, but rest assured, our amazing and more than capable engineering team is working on it as we speak.
Hopefully, I'll bring you good news real soon.
¡GREAT NEWS!
Our amazing team did it! It's working now, I just tested it.
If you go to your samples you'll see the new one under 'Test 1' it's PendingToBeReviewed, you can just delete that one and upload it again filling the criteria with the right information.
Let me know how it goes.