Account Reactivation
Good Afternoon,
I'm interested in getting my account reactivated after I submitted three samples.
https://voicebunny.com/samples/157688#
https://voicebunny.com/samples/157687#
https://voicebunny.com/samples/157686#
It's strange, because they were rejected instantly, with no pending bit of feedback. They were re-recordings from previously rejected samples which have since been deleted. My workspace has not changed, with auditions and other projects being accepted regularly. If these samples are legitimately of no use, and my account is reactivated, I'll gladly delete these as well. Thank you in advance.
Scott
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Hi Scott!
Thank you for reaching out! This is an automated feature of our platform and a common occurrence with recently reactivated accounts and/or those which have experienced changes in the language settings, but nothing to fret about.
Please do me a favor and re-upload the samples so that we can proceed to evaluate them manually. Be sure to post again on this thread so that we may be notified as soon as you this.
Forgive this small inconvenience!
- Héctor Adolfo Ituarte (VoiceBunny QC Agent)
Good Evening,
Here are the samples once again uploaded:
https://voicebunny.com/samples/158031#
https://voicebunny.com/samples/158030#
https://voicebunny.com/samples/158029#
Yet again, they were automatically rejected by the system. I do hope this will be resolved soon. This isn't exactly a small inconvenience, considering I've missed out on participating for so long, and if the system continues to reject them without proper review, I don't know what to do. But it is what it is, and I'll do what I have to.
Scott
Hey, Scott!
Thanks for the heads up! I'm looking into the reactivation right now. Have you received notice of reactivation yet by any other manager? If so, please share it here.
Either way, I'm on your case and contacting the Talent Management Specialists so that we can sort this all out.
Cheers!
- Héctor.
UPDATE: Your profile has been re-activated and the samples you upload should be subject for internal review once again. Please try and immediately let us know how it goes, so that we may properly evaluate them in the platform.
Good Morning,
On one hand, I have received no notification of reactivation. However, I received a "This week on Voicebunny" email, something I haven't seen in a while, so that was a good sign. And yes, my profile is once again visible. I appreciate that it's back up and running. The three samples are still marked as "Rejected," but if they are going to be manually reviewed, then I will leave them be. Otherwise, if I need to upload them one more time, then so be it. Thank you for working on this, Hector.
Scott
Good Evening,
I might still be having difficulties with the website. On one hand, yes indeed, my account has been reactivated. Also, my samples were uploaded one more time and they are officially accepted, which I appreciated.
On the other hand, I have not received a single notification for contest projects. I'm used to getting them daily, sometimes every few days on occasion. The fact that I haven't being made aware of any concerns me. Is my profile flagged in some negative way?
Also, I keep getting notifications of speedy's. On it's own that's not a problem, but they are repeat notifications from projects that were completed days ago. This is distracting and if it's some sort of software glitch, I hope it's remedied soon.
For what it's worth, thank you to the staff that has been working to make things, well, work.
Hi, Scott! Regarding your stuck projects, I'll follow up with you via email. We had maintenance done to our servers and we had some pros with stuck projects on their dashboards. I'll be happy to help you have these projects removed for you.
I'll write you an email in a few minutes.
All the best!