Another glitch/exploit?
So, just now, a whole series of small speedies appears in my inbox.
As I click through the emails to the pages, I see that one person is doing most all of them. The project page indicates that they have all been accepted within about 5 minutes of each other. This person has grabbed almost 10 of them.
Now they are short, and perhaps he is able to crank them out with lightning speed, but it seems that there is too short a time just from the server time needed to go to the project page, go to the accept page, record, upload and submit to account for the number of projects he is doing is such a short amount of time.
Unless of course, there is a glitch/exploit such as the system not barring someone from working on more than one project at a time. Meaning the ability to accept multiple speedies (locking yourself into an amount of work, which of course locks out others) and, as long as you can complete them in time, you get paid for a whole block of work.
Great for him to find an advantage, but I didn't think this is how the system is supposed to work.
Or is it?
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Good afternoon, gentlemen!
This is Andrés of the Bunny Pro Management team.
The speedies are sent on batches and come on a first-come-first-serve basis, it's as easy as that. It's not a glitch, nobody is exploiting anything. When many of our pros are similarly ranked, several invitations are sent at once. Pros are online at the right moment and take them. If they're unable to deliver on time or have Quality Control issues, the project will be reopened for other pros to apply. This has been a constant in our invitation system when it comes to Speedies.
The stuck projects on the dashboards, however, is an issue that has increased in the past couple of weeks and we are taking care of it, but it won't be solved overnight. In the meantime, as I told Brad on this conversation: ( https://help.bunnystudio.com/hc/en-us/community/posts/360006847320-CHIME-IN-IF-YOU-Have-problems-with-dashboard-holding-fulfilled-jobs-not-getting-notifications-in-time- ), please send us an email to support@bunnyinc.com with a list of the URLs of the projects that are stuck to your dashboard and we will remove them for you.
We appreciate your patience while a solution is being worked out by our engineers.
Have a nice rest of the week!
Omg it’s so disheartening- what is going on???? I now have 22 projects on my dashboard all fulfilled and some months old. I actually stayed online to watch the new projects pop up.. same thing you experienced- already accepted within 1minute. I didn’t even have time to read it and it was already being worked. Then a second one— a third — all accepted and same artist taking them. Very very odd things going on. And looking back on prior posts this has been an action item since October from what I see with others. We definitely need some answers on this. :(
So Andres,
Here is what I mean.
When I mention exploit, I am using in the computer "hacking" form. In this case, finding out an aspect of the system that a person can use to their advantage. They are able to "exploit" something in the system to their own advantage.
It used to be that if you accepted a job, you would be locked out of any other job. You would get a message page that said something like "Going to fast? How about finishing this job" and supplying a link back to the taken job. It also did the same when you had a pending revision.
This morning showed me that the system allows one to have multiple speedies accepted at one time.
The VA had to have received the notifications, opened each one in separate tabs, clicked through to the accept page of each and then accepted them.
Once accepted, he could then take a short bit of time to do each one. And as long as he has the production ability, he has successfully "exploited" the system, locked up 10 or so jobs for himself and kept anyone else from having them.
I'm willing to estimate that he got over 20 of them today using this method.
It seems highly likely that he used this method to get all the work he got based on looking at the "All events" tab on the jobs and seeing, at the time, that a large group of them were accepted within about 5 minutes.
Just for fun, let's say he is the faster voice in the west. Doing each job individually, clicking through the posting, waiting 30 seconds for the Accept button to appear, clicking to either see the original instructions or the more to see the whole script, recording, rendering.labeling, uploading, categorizing and submitting has to take at least 4 minutes per job if you are BLAZING fast. Seeing 8 jobs accepted in under 5 minutes says that you can accept multiple jobs at once.
If you need any further explanation, feel free to ask.
I bet if they actually looked into it- they’d see this being the case. I see the same person taking over 10 of them and they were released in a batch. I also noticed while staying online with vb open,the new project dings- shows up on project dashboard and then 3 minutes later the email comes in. I think relying on email for notifications is broke, as well as dashboard issues. I now have 23 completed projects on my dashboard. I gotta ask what the hold up is on removing these? Are there so many people with issues they are working their way through or is it just not that important? I have seen past posts with people having this taken care of same day. What’s the hold up? I mean if you’re looking to drop people’s stats this would be a perfect way. Disappointed ☹️
Brad:
You are correct, we are working our way through them and it's a process that takes time. It is an important issue because you guys are important. We are also looking for a long term solution and appreciate your patience while we figure things out. I have the 9 projects that you sent to our email. Can you please email me the URLs of the remaining 14 on that conversation and I'll add them to your report? I look forward to your response.
Mark
A Pro can take as many projects as they wish at the same time. If they take a handful of projects and can't complete one on time and get an Expired (or several) on their stats, then it's a situation that they'll have to deal with. As mentioned previously, these speedies are on a first-come-first-serve basis.
.
Well that's interesting. When did that change? As I mentioned, it used to be that when you accepted a job, you were locked out of anything else until it was submitted.
Good to know, That will change my strategies.
The only challenge I see is that the "send out" algorithm seems to use recently completed jobs as a basis of selecting who gets to see things first. So in this case, the person who is doing most of this is gaining an edge that may be hard to overcome.