The Stats system regarding Bookings, is broken!
Is anyone else having this issue?
My stats under "Bookings" is currently...
108 Booking submitted
107 Approved work by clients
99% Approved work by clients
Bottom 48% Successful bookings
First of all. Is this over the last 365 days? Or is this my total bookings? Either way, the number is wrong.
In fact the number hasn't changed in probably 3 months or more. I reported this in the middle of December and it definitely hasn't changed since then.
This has a TREMENDOUS impact on my rankings, and I am unable to raise my rates for fear of plummeting lower on the rating board.
VB states that others are dealing with this too and that this is something that can not be fixed over night.
If this is something that you are dealing with, I'd like to hear about it.
Thanks for reading this.
Adam
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Update!
So now my Bookings are showing...
111 Bookings
111 Approved
100% Approval
48% approval ranking
Yes. The ranking system is still broken. The Bunny Manager says that several other Bunny Pros are experiencing the same thing.
If you are also having this issue, then please comment. I am curious if this really is affecting anyone else. Because, this has been going on for me a long time now, yet I have not seen anyone else complaining about it.
Well. The stats are still not correct. This has been an issue since December.
I have been told that this is affecting others. Considering that no one else is complaining about this, I believe that to be a lie.
I also do not believe that anyone is working on this. Considering that there has been no response to this post from anyone on the support team. I also received a request to rate the support service regarding this issue, that has not been resolved. I sent back a very descriptive response to the rate request, and no one has replied. That is why I feel that I have been (intentionally) forgotten and lied to.
Meanwhile, I am ranked #296 out of 575 with 100% client approval rating. How does that work?
If I am not welcome on Voice Bunny, I wish that they would just tell me instead of trying to quietly push me out.
If any other Bunny Pros are having this or a similar issue, please comment.
Still hasn't been fixed
For 3 months now this has been an issue.
Would you you be upset if this is what your stat board looked like?
The math is wrong. This has affected my ranking for to long and needs to be fixed ASAP. But the Bunnypros seem to think that this is acceptable.
What would you do if this is what your stats looked like for 3 months?