Subjective and unfair rejection
So, here we go again....this time “Your recording does not reflect the age the client requested”. The age was 18-29. I have done dozens of jobs for this age group and never had a problem. I have been described as having a “young sounding” voice. This is a purely subjective rejection and nothing whatsoever to do with the quality of recording.
All I ask is that you don’t make me pay for your subjective view with negative stats. I trust you will do the right thing. Thank you.
Speedy ID:
3565B62DEEA159EF02B9
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Hi Paul,
Thank you for sharing your thoughts with us.
After careful evaluation, our team agreed that the rejection was accurate.
For this particular project, your voice sounds more mature than the age requested by the client, we made sure to ask for several opinions before getting back to you to make sure it is not a subjective view from only one of our agents.
Let us know if you have further questions or comments,
All the best
Yes I certainly do have further comments!
The age range was 18-29! So you’re honestly telling me that voice didn’t sound 29 years old?? I don’t believe you. Ok here’s a suggestion; keep your age range limits a lot narrower. If it would have been 18-21 say, I wouldn’t have gone for the job. I have done plenty of jobs as a Young Adult, no problems.
As I have already said, this is grossly unfair that I have to pay for your shortcomings. You’ve let me down here Bunny and I’m very disappointed in what is usually a smooth and fair process by and large.
Hi Paul,
Thank you for your comments and feedback.
We are saying that even though your voice sometimes could go through in this age range, for this particular recording, it didn't reflect the age requested, which lead the team to reject your submission.
This is not a general appreciation of your tone, we're referring to this particular project.
Which is why you should have narrowed the age range to 18-21 and not 18-29. So I lose out because of this. Thanks a lot.
Hi Paul,
We understand how frustrating this must be, however, at this point we don't have the chance to make the changes you're suggesting.
We'll make sure to have them in mind for future reference.
Have a wonderful weekend!