Booking notifications not sending texts
Anyone else have this issue? I've had 3 direct bookings in the last 36 hours and none of them prompted me with a text alert.
I checked my account and I don't see any settings that have been altered at first glance.
I also did not receive email alerts for the initial booking. Later, I did receive an "Our client is waiting for your work on the project" email... but not the originating emails I normally get when I'm booked. I also did receive an email notifying me that my submission was internally accepted. So it seems like I'm getting workflow related correspondence... just not the booking notifications.
(I double checked spam folders and did not find anything)
Thanks!
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Just a quick update. Another booking today with no notification.
Hi Guy,
It seems like Google had some issues with some emails. Which might've affected us as well.
Our engineers are checking the issue and making amends on those accounts that might've been affected by this situation.
We'll bring your account so they can take a look at it too, sounds good?
Thanks again for looking into this Johnatan! My email notifications are back on track. Still not getting text messages. Just FYI. While it would be nice to have the text message feature back, I can manage just fine with email notifications. Thanks again for looking into it!
Brad.
Hi Brad,
Thank you for the update and understanding.
Please keep working like that, our team is still working on understanding what's happening and how to solve it as soon as possible.
Merry Christmas and happy new year :D
Hey, Jonathan. Did you ever get a solution for this? I never get text messages for anything, especially for Speedies or Contests, not even for client direct bookings. Just email. And by the time I catch that, I'm 3-5 minutes behind and the Speedies have already been filled. Not cool.
LMK if you got a solve for text notifications.
Cheers,
Stu