Alright… I have MANY issues with the all-around experience I just had with this site. Your “Pro’s” are in need of some serious training. Let me start with the fact that I have done 4 bookings this past couple of weeks with ZERO issues… just a couple revisions requested from the clients for inflection or minor pronunciation issues, no technical… but all reasonable, and... I oblige free of charge.. because I am a pro. Tonight though… I have been put through the ringer.
I am working on 2 bookings… for the 1st one I was contacted by Juan Camilo Cardona… (one of your account managers)?? stating that a client that recently booked me and wanted to use my services again, but since the last use I adjusted my rates up and they were afraid that their budget would not allow them to use me. Juan requested I lower my rates back down so that they could use my services again… I obliged after inquiring how large the script was. Juan stated it was 157 words so I went into my profile and adjusted accordingly. With THAT adjustment I realized that Voicebunny takes 66% of the fee?!?!? THAT I was NOT aware of… but beyond that... for this project, I KEPT getting sent revision requests because of “room echo”?? IMPOSSIBLE! After the 1st request… I re-recorded (just because) even though I didn’t think there was an issue so it was more of a pacifier… well.. it was rejected again… for ROOM ECHO. The interesting issue with that is I took a break from THAT project and did a different Booking that I received… guess what?? NO ISSUES. I was accepted by both QC AND the client! Maybe, JUUUST maybe the fact that the WORD echo was in my script a few times, your pro was subliminally biased and THOUGHT they were hearing echo… It is the ONLY explanation I can come up with.
The bottom line is… I adjusted my rates DOWN for this client only to realize how much I am being ripped off and then I was forced to re-read the script FOUR TIMES!! Because your pro was having a bad night and was hearing things... I basically did this for free based on the amount of time I invested AFTER lowering my rates and having bunnies chew away 66% of what I SHOULD have made!!
NOT GOOD guys…. NOT GOOD.
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