Skip to main content

Accepted and rejected in the same hour

  • Dunia Piña #375903570740
      1

    Hello Josie!

     

    I'm sorry to hear that, could you share with us some of the project links so we can review them and give you some feedback?

     

    Thank you!

    Daniel

     

    share share
  • share share
  • Dunia Piña #375903570740
      2

    Thanks for sharing them with us!

     

    I just reviewed both of them and they were reviewed by different QC agents, and actually, the rejected one was reviewed by me, I perfectly remember that project!

    Although I do hear in both of them a little bit of room echo, I shared the recording with the rest of the QC team to get a second opinion and they agree that it is very slight and it most likely would not be perceived by most clients, so I personally apologize because an approval would have been in order.

    I will personally make sure that this rejection doesn't affect your stats and I will keep that feedback in mind for future project revisions.

     

    Again, I apologize for the whole issue, and let me know if I can do anything else for you!

     

    Daniel

    share share
  • Josie Cothran #1060147590
      2

    Oh my goodness, thank you Daniel! And I appreciate the feedback. I'll add a little foam to the room to see if that helps.   You rock!

    share share
  • Dunia Piña #375903570740
      2

    Thank you too! 

     

    It is always so important to review cases like these to align ourselves as a team.

    Your delivery is great for those projects as well!

     

    I hope you have an amazing rest of the week!

    share share

Please sign in to leave a comment.