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Rejections left and right today for the same reason, BUT some accepted?

  • Dunia Piña #375903570740
      2

    Hi Amy!

     

    Let me apologize for that experience, do you have a couple of project links with either accepted/rejected recordings that we could review together? We are always looking for cases that can help us analyze issues within our standards and align ourselves better each time.

    Also, although we do use macros to send responses to specific issues, rest assured that our QC team is comprised of professionals that want to help each one of our Pros to improve their quality!

     

    Kind regards,

    Daniel

     

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