This has happened to me multiple times now, and it's happening yet again at the moment. A revision request comes in, I calculate out and enter what I'm going to charge for it, and I get the dreaded "approval required" page. It doesn't happen every time, but just about every time it has lately, I'm waiting for multiple hours - if not days - for it to be approved so I can go ahead and submit my files. It's extremely frustrating not to be able to do my job and to likely be punished with regard to my stats because of some seemingly arbitrary roadblock.
From what I've been able to suss out over time, it seems like the client enters some proportion of the script they want changed when they submit a revision request, and if the amount you enter into the box is above that proportion, it gets flagged for approval. Unfortunately, the entire thing is completely obfuscated from the Pro, so you're pretty much just shooting in the dark. Revisions, in a lot of ways, are tougher than the original projects since the original tone and cadence need to be matched perfectly so as not to draw attention to the edit. I'm not putting anything exorbitant in the box; I just want to be compensated for my work.
I understand the need for an approval system for charges that are too high so the company isn't blindly paying out any number a Pro happens to enter. However, I feel like the threshold is set considerably too low, and if you're going to have a process like this, there need to be enough staff (or more responsive staff, I'm not sure which is the issue) to handle the amount of requests.
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