Rate revision question
I had a revision request where the client asked for a full re-read (asking for different tone/pace and reading it happier). These words were not specified in the original post. Since it was a full re-read, I submitted a quote to match the original reward and it now "needs approval."
I've read the other posts and still have questions. Here are my questions:
1. How long on average does it take to get this approved/rejected?
2. Does the client know the delay is because of this approval thing or do they just think I am slow?
3. Do my stats get affected because I am waiting for the approval?
4. Can a client just completely drop me because they think I am slow when all I'm doing is waiting for this approval/rejection?
Please sign in to leave a comment.
Hello Astrid,
Thanks for reaching out!
That approval requirement happens when the quote for the revision exceeds the client set value. This needs to be addressed by our Project management team, so in those cases, it is always good practice to use the tool on the project to contact the team or to send an email to our support email (support@bunnystudio.com), which can definitely help to speed up the approval process.
These delays can end up reflecting on your stats, but if you share with us the project link or ID we can always help you remove it from your stats :)
Regarding the client, they can see the status of the project which includes the reward pending to be approved, so rest assured that they will know that it is not due to you taking a long time to record, but that the delay is because the reward needs to be approved.
Let me know if I can help with anything else!
Kind regards,
Daniel