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Old Projects on Dashboard.

  • Dunia Piña #375903570740
      1

    Hi Brad,

     

    Thanks for letting us know about this issue!

    Could you share with me the email you have registered in the platform so I can create a report for engineering?

    Alternatively, you can send us a message to our support email (support@bunnystudio.com) and we will help you there!

     

    Kind regards, 

    Daniel

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  • Brad Hamilton #1211888730
      1

    Usually all I do is send you the project number. Why do you need an email address of which you should already have on file? Never had to give email before - what’s changed?

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  • Dunia Piña #375903570740
      1

    Hi Brad!

     

    When we create a request for engineering to remove projects from a Pro's dashboard, we use both the project links or IDs and the email of the Pro, so engineering knows which dashboard they should be removed from. 

    If you prefer to not share the email here, you can send us a message to the support email (support@bunnystudio.com) and we can continue the process there!

     

    Kind regards, 

    Daniel

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  • Brad Hamilton #1211888730
      0

    jimijam27@gmail.com

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  • Dunia Piña #375903570740
      0

    Hi Brad!

     

    Thank you so much, I have created the request for engineering, and I will get back when it is completed!

     

    Kind regards, 

    Daniel

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  • Dunia Piña #375903570740
      0

    Hi Brad!

     

    Engineering helped us remove them yesterday, could you check if everything looks correct on your end?

     

    Thanks!

    Daniel

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