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Inconsistent Quality Control

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  • Hiroshi #371709074639
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    Hi Chris!

    Thank you for reaching out to the community! 

    I understand that it can be quite frustrating and confusing getting different revision comments from us QC agents. That's why we all took the time to review your audio together and came to the following conclusion:

    1.) Boxiness- There is indeed boxiness. The room reflections can be heard throughout the audio. However, I do believe that you have a good recording environment and that this issue can be solved with an EQ.  

    I subtracted 5dbs at around 300hz with a Q of 12db/oct. This should remove the boxiness entirely from your audio.


    Here's how it should look like: https://we.tl/t-H9J4p8C5jo


    2.) Volume- The volume is also a bit loud. I suggest lowering your gain settings to up to 1 to 2 dbs. For technicalities, I also would like to suggest having your audio at -23LUFS tops with a -2dbtp. 


    And that's pretty much it! Regarding the issue with QC-Client confusion. It does happen from time to time and the QC team is doing its best to address this. 

    And regarding the issue about the QC inconsistencies. It usually happens whenever we get audio that has different or lower quality than our top pros in a specific language/category. 

     

    We really do appreciate you heading over to the community and bringing this issue in. I hope this helps and I really look forward to hearing a sample of your next recording! :)

     

    Best, 

    Hiroshi

     

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  • Permanently deleted user #1521215117262
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    Hiroshi -  I appreciate the explanation and do apologize if my frustration comes across in my post, but it's frustrating.   So last night it happened again with you and the crazy part is I was just short listed for a job using the same set up with another site that pays 20x what this one did.  Regardless I'd like to try what you suggested.  My problem and please anyone chime in is that I do not know how to accomplish what you said with my set up.  When I received my training, they provided me a standard template.  I always use that.  My equipment is a Scarlett box and Pro Tools.  If you or someone can help me figure out how to make those adjustments through those two component, it would be helpful.  

     

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  • Hiroshi #371709074639
      0

    Hello Chris,

    You can do this in Pro Tools by placing an EQ3-1 band to your audio tracks "insert" and dialing the following settings: https://we.tl/t-vBvYvbjUJc

    This should help your audio sound much clearer. Let me know how it goes!

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  • Permanently deleted user #1521215117262
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    Hey Hiroshi.  Are you able to take the conversation offline as many of my still remaining questions surround not understanding my version of ProTools and what you are explaining.  For instance, I don't see those knobs on mine.  I use a "sweetener" track to do all my recordings from the place I trained and don't have a ton of experience yet with ProTools.  If you are able, my email is cklancir@gmail.com and would really appreciate a way to get this resolved.  Thanks!  - Chris

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  • Hiroshi #371709074639
      0

    Hi Chris,

    Here's a simple video that should help you: https://www.youtube.com/watch?v=PAlpDIpKWLs

    Hope this helps!

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  • Permanently deleted user #1521215117262
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    Hi Hiroshi.  So I worked with the company that trained me and figured out how to adjust the equalizer.  Was a little different than your version, but I did it.  Please review this job I was just approved for and let me know your thoughts on the issues we have been discussing.  Many thanks!

    Speedy Work for SAIC - Hiring Surge DC Metro - Feb10-Mar7 2022 - Mission d6f3b5a6-0060-4016-aed4-c19af20bc4ec

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  • Hiroshi #371709074639
      0

    Hey Chris, 

    After careful review of your most recent recording, the team and I noticed that there is still an issue that needs to be addressed. This audio was only approved because it was generally ok. However, the team highly suggests addressing the issue below to avoid any more inconsistencies and further rejections from QC:

    Volume- The volume of your audio is still a bit too loud and has introduced some distortion in the recording. I suggest lowering the input gain in your Focusrite by about 1 to 2 decibels when recording. Lowering down the clip gain in Pro Tools to make sure your audio does not clip in your DAW. 

     

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  • Permanently deleted user #1521215117262
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    Hi Hiroshi -  

    Really appreciate the continued feedback and tips.  In the end, I just want to be at a place where I can send in auditions with no concerns on the audio quality.  So again forgive me for being a bit new, but I often have adjusted the gain for Bunny auditions when there have been requests for revisions.  Typically I keep the gain between 10 and 11o'clock and have lowered it to 9 o'clock for audio revisions. I just don't know how much a turn of the knob equates to the 1-2 decibels.  I also know other factors play into where you set the gain including type of mic (I have a 3-Zigma CHI lollipop mic) and distance to mic.  Typically I have the pop filter an inch from the mic and I speak about an inch or so from the pop filter.   I also wonder sometimes I do my reads louder and more animated and curious to that impact on gain and sound quality.   I'm a sponge here so please dispense your knowledge and wisdom and thank you in advance!

    Chris

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  • Hiroshi #371709074639
      0

    Hello Chris,

    Thanks for the additional details! That's weird because you seem to be keeping your input gain quite low and it still has some sort of distortion at certain points of your recording.

    I was actually also thinking if it's the delivery of your voice when doing reads louder at certain points that is causing the distortion or it could just be the characteristic of your mic as you seem to be using a vintage type mic. Could you try sending a sample where you are recording 1-2 more inches away from the pop filter?

    Nonetheless, I think it would be good to keep your input gain at around 9 o clock or less.

    I also suggest lowering your clip gain by about 2-3 dbs in Pro Tools after recording. Here's a link to a guide on how to do that in Pro Tools: https://www.protoolstraining.com/blog-help/pro-tools-blog/tips-and-tricks/292-mixing-with-clip-gain-in-pro-tools.html#:~:text=Go%20to%20the%20%22View%22%20menu,the%20middle%20of%20the%20menu.

    You can also try doing the EQ tip that I showed you in my previous reply as it may help lessen the distortion issue.

    Let me know how it goes!

     

    Hiroshi

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  • Permanently deleted user #1521215117262
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    Hi Hiroshi -  So after your prior email I did share with the company that got me the equipment and training.  I believe we identified the problem.  When they trained me, they told me I always normalize to 90% after recording my audio clips.  When I started having some Bunny site tech issues/revision requests, there were time I was told to reduce to -3dbs.  What I started to do was normalize to 95% in order to do that.  Always seemed like that would do the trick and have continued to normalize to 95% on all jobs.  Now that we have adjusted other items, I'm told that normalizing to 90% should completely eliminate what you are describing.   I will give that a shot on any next audition.  

    Chris

     

     

     

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  • Permanently deleted user #1521215117262
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    Hi Hiroshi,  So after some successful recordings using the new settings things have been fine until you rejected another recording last night.  Regarding your last correspondent on lowering the clip gain after recording, the tutorial you sent me did not help as my version of Pro Tools (Pro Tools First) does not have that view option in my menu.   So with that, I have simply been using the settings you recommended and normalizing to 90%, which is what my company said should eliminate most of the issue.   What is frustrating to me with your rejection last night is 1) Two prior recordings in the day were approved by Bunny judges AND the client (using the EXACT same settings); and 2) You simply rejected my recording without allowing me a revision.   With the issue you noted, I would have simply changed the normalizing to 95% to achieve what you were looking for; but again you didn't give me that chance.  Feels like I'm back to square one with you and have done just about EVERYTHING you have asked and can possibly do.   Interested to hear your feedback....

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  • Hiroshi #371709074639
      0

    Hello Chris! 

    Apologies for the wrongful rejection. The project that I rejected should indeed have been sent back for revision. Nonetheless, I do believe the quality of your recent recordings has improved!

    However, please know that if QC finds more issues in the future, they may be sent back for revision. 

    I'll go ahead and ask the team to remove the rejection from that project from your stats. :)

    Best,
    Hiroshi

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