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Is automations@account.bunnystudio.com a legitimate address?

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  • Wendy Orourke #370573304479
      0

    I'm having this same issue, however, it seems that's how the invitations are arriving now? I actually just checked my email, and added the new 'automations' email to my primary (in filters) to make sure I see the emails, or at least get a notification, so that I don't miss out on any speedies or contests going forward. I did miss a few that ended up in promotions.. 

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  • Wendy Orourke #370573304479
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    Hi Anders, I just wanted to let you know that since I changed the filters in my gmail to allow these new emails to go to my primary filter, I have been receiving Speedy invitations again. It seems that this is part of the new email system, however, that’s just how it’s been working for me! Good luck! 

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  • Marina Russo #1918701423585
      0

    Hi Anders,

    Thank you for reaching out to us!

    We have recently migrated our transactional emails to a new provider, which is why you started receiving invitations from

    We are taking actions towards protecting our IPs reputation in order to avoid this kind of issue, but in the meantime, I'll give you a couple of tips on what you can do to work around that.

    In Gmail, when one of these emails lands into Promotions, you can manually drag and drop it into your main inbox. This should help the algorithm understand it is not a promotional email and start sending future ones directly to your main inbox. 

    Alternatively, you can also create a filter. I recommend this article, as it further details this scenario and provides a step-by-step on creating a filter.

    If you have any other doubts, please don't hesitate to contact us at support@bunnystudio.com

    Kind regards,

    Marina.

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  • Marina Russo #1918701423585
      0

    Hi Wendy,

    Thank you so much for sharing your experience and workaround with Anders and us! 

    You can refer to my response to his post for further details on this issue.

    If there's anything we can do for you, please don't hesitate to reach out at support@bunnystudio.com!

    Best regards,

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