Manually review project cancellations to check if errors were on client's end or pro's end.
Currently it's possible for clients to cancel projects because of errors on their end while still affecting the stats of the pro who completed the project. It would be a lot more streamlined if each cancelled project was checked before affecting stats, as so far I've had to email support every time this has happened to get the errors cleared.
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Hi Nick,
Thank you for taking the time to make this feature suggestion!
We understand where you're coming from and will take your suggestion into consideration for product development.
If you have any other suggestions, we'd love to hear them!
Kind regards,
Marina.