Project canceled by bunny manager
Hi there,
I just had a second resubmission request canceled by a Bunny Manager because the client has requested a change to use a male voice, I am a female. How does this affect my stats and payment?
Thanks for the help,
Dona
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Hi Dona,
Thank you for reaching out to us!
Could you please forward us the project's link or ID at support@bunnystudio.com so we can review it for you?
Looking forward to hearing from you!
Kind regards,
Marina Russo.
Hi Marina,
Here is the project link:
VOICE OVER SPEEDY PROJECT ID: 68F5566236E793AC4E89
Thanks for the input, I look forward to hearing from you!
Dona
Hi Dona,
Thank you for getting back to me so quickly!
I've gone over the project, and though there is a note saying it's been canceled because the client wanted to change to a male voice, the status of the project hasn't yet been updated.
At the moment, it is still showing as "reviewable". Once it changes to "canceled", you can message me again, and I'll remove the "rejection" from your stats.
Regarding payment, you can always check if you'll be paid for a project in the record of completed projects, as shown in the picture below:
If there's anything else I can do for you, let me know!
Best regards,
Marina Russo.
Great!
Thank you so much for your help and I will get back to you when the status changes so you can update it for me.
Thank you!
Dona
Hey Marina,
Can you check this for me too please?
VOICE OVER CONTEST PROJECT ID: 79E3BB62291539B1C703
I was a contest I was rejected on because the client "The client posted the project incorrectly, we are sorry for the inconvenience." I didn't realize this would show as rejected and affect my stats.
And...one more question for you, sorry to be a bother...
VOICE OVER CONTEST PROJECT ID: 1791870E084D3A1BE9D4
I received the Action Required notification at 1:15. At 1:20 I sought help from support because I could not access the project and got and Error 404 message. I kept trying and receiving the Error message so I figured the system was down.
This was confirmed by Camila but not until 2:10. When I tried to access the project again, I had been rejected for taking too long. My struggle is with the fact that I tried to access and resubmit but was unable to due to the system being down. Can this be amended? I totally take responsibility for the initial reverb problem, but I wanted to fix it.
I think that's all of my questions. :)
Thank you Marina!
Hi Dona,
Thank you so much for your patience and understanding!
It's no bother at all, I'm here to help with all I can :)
I went over project 79E3BB62291539B1C703 and it had already been ignored from your stats since the rejection was caused by the client posting the project incorrectly.
I also reviewed project 1791870E084D3A1BE9D4 and ignored the rejection from your stats since you were unable to upload your revision.
If there's anything else I can do for you, let me know!
Kind regards,
Marina Russo.