Rejection for which I am not responsible
Hello Bunny Team! I hope you're doing well !
I allow myself to contact you again for a case of unjustified rejection.
A client posted two IDENTICAL projects in the guidelines.
So I recorded identical proposals to answer them.
They liked this one > https://bunnystudio.com/fr/voice/projects/#/timeline/965D680DB6B0A2D0438C?version=default
But for this one, they found that it didn't sound with the accent they wanted > https://bunnystudio.com/fr/voice/projects/#/timeline/47BB34117EC9112C243D?version=default
I tried to make them proposals, but they always found excuses...
The problem is that initially, it was not specified. And besides, it is totally illogical that for two identical projects, one is accepted and the other not. I also add the fact that many customers from the same region usually appreciate my proposals.
I therefore ask you, please, to cancel the rejection in the impact of my statistics, which brings (and I see it clearly), a deterioration in the number of offers that are offered to me, while I am always strives to satisfy customers, to respond on time and, in short, to do a good job!
Thank you for your attention. Best regards
Rodolphe
Please sign in to leave a comment.
Hi Rodolphe,
Thank you for reaching out to us!
Taking into consideration that it was a duplicated project and your deliverable was accepted in the first one, we will ignore the rejection from your stats.
They should recalculate soon.
If there's anything else we can do for you, please contact us at support@bunnystudio.com. Our response time is a bit delayed but we're doing our best to get it back on track.
Kind regards,
Marina Russo.