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Not receiving any projects anymore

  • Wendy Orourke #370573304479
      2

    I’m not receiving the invitations I used to get either, and can’t seem to get many return emails from support. Ever since they changed or updated the email system, everything has changed, I can’t even log in on my iPhone anymore, so if I’m not home I can’t view my projects or any revisions I may have.. I hope things return to normal soon! I miss doing Speedies and Contests! 

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  • Marina Russo #1918701423585
      0

    Hi Aurore,

    Thank you for reaching out to us!

    I'm sorry to hear you've been experiencing a lack of invitations and will do my best to help.

    I was able to locate your account and will review it to see if there are any blockers preventing you from receiving project invitations.

    I will get back to you through email so we can maintain clear communication.

    You can expect to hear from me by tomorrow at the latest!

    Kind regards,

    Marina Russo.

     

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  • Marina Russo #1918701423585
      0

    Hi Wendy,

    Thank you for sharing your experience with Aurora and the Community!

    I sincerely apologize for the lack of reply to your previous emails and will make sure they are all addressed by tomorrow at the latest.

    I will also review your profile to see if I can find any blockers preventing you from receiving invitations.

    You can expect to hear from me soon!

    Kind regards,

    Marina Russo.

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