Payment not received
Voicebunny shows that I was sent a payment of $83.86 to PayPal 2 days ago, but PayPal does not show it. Here is the reference: Payment to a work order #1758507
Thank you for your help!
Please sign in to leave a comment.
Hello Carly,
I understand the confusion, but this is part of the process our team went through to manually remove your funds.
Since we have a long list of users affected by the Paypal bug, we're breaking down the process to ensure everyone can receive their pay as soon as possible.
The first step is the removal of funds from each Bunny wallet by engineering.
Next, the finance team deposits these funds into the respective Paypal accounts.
Since they hadn't completed this step yet, you could see the funds had been removed from your wallet but they hadn't yet arrived in your Paypal account. However, this is expected.
I reviewed our PayPal requests and it seems your transaction was finalized just a few days later.
If there's anything else we can do for you, please message us at support@bunnystudio.com and we'll get back to you as soon as possible.
Best regards,
Marina Russo.