Help :) Can't choose langage/Gender in samples uploading
Hello !
I've got an issue. I've been accepted as a Pro, did my rates thing but when I try to upload my sample to receive jobs, I can't upload it because the langage and Gender/age categories are disabled, saying "No options". Even the Audiobook/podcast selection are in red. On my profile, there is no langage nor gender/age and I can't change it in any way. Did I miss something in my registration or do I have to do something else ? I'm trying to have support for 2 days now, but no responses.
Many thanks
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Hi Eva,
Thank you for reaching out to us!
We apologize for our lack of response to your emails. Unfortunately, our response time is significantly delayed due to some issues we've had in the past few months, but we're doing our best to get it back on track.
The issue you encountered isn't a bug as we haven't fully implemented all of the subcategories yet. At this time, only voiceover Pros are able to upload samples. The feature is not yet functional for other subcategories.
Once all of the subcategories are fully implemented, you'll have access to uploading samples and other features that are not available to you at the moment - like the fully-functional dashboard.
We apologize for not making this clear throughout the application process and will work on it so that it is evident to future applicants.
If you have any other doubts, let us know!
Kind regards,
Marina Russo.
Sorry, but this reply doesn't make any sense. I am having the same issue (no drop down box to select, so sample can't be uploaded). I had three initial samples rejected two months ago because of "echo." I'm a 30 year voice over professional radio broadcaster and those were samples of previous work. Now I'm trying to upload a new sample with no EQ or processing to meet your review standards but can't because of the inability to select age or gender.
Please provide a fix for this or a work around explanation. I understand having a stringent review process to weed out lower levels of talent, but this is making it impossible to join your roster.
Thanks in advance.
Hi Ryan,
Thank you for sharing your experience!
I sincerely apologize for the late reply - I completely missed your comment.
The response I had given Eva was regarding subcategories of Audio other than Voice. However, if you've been approved for the Voice category, you should be able to upload samples without any hiccups.
Checking internally, I've found an email you sent to support@bunnystudio.com regarding the same issue, which was responded to with incredible delay on July 29th. Once again, I apologize for that.
My colleague Jairo explained that your application had been rejected and instructed you to apply again.
If you need any help with the application process, please message us at support@bunnystudio.com, and we'll do our best to help!
Kind regards,
Marina Russo.
Hello Marina,
Thank you for your kind response.
However, I still have an issue with the samples appliance.
You told me to apply only for voice over right now, because the subcategories are not ready yet and only the Voiceover Pros are able to work. No problem here, I want to do that :)
But when I try to upload new samples for voice over, it's still the same problem. Everything is blocked, I can't choose anything.
What do I have to do ? Create a whole new profile with no subcategories choosen ? And then, with this other account, becoming a Pro for only voiceover ? Because in my experience, you have the obligation to choose at least one subcategory when applying for Voiceover works. So I don't understand how you can apply ONLY for voice over, because when I'm on my samples uploading page, it's written ; "you don't have any samples for voice over yet". So in my mind, I had been accepted as a Voiceover Pro. If not, what is my category I've been accepted to as a Pro ?
Thank you in advance for your reply and I hope we can sort this out rapidly :)
Best
Eva